VOICE SERVICES

Spinktel offers a full suite of office phone line technologies. Whether you are setting up a new office, relocating your existing office or simply looking for a better voice solution then Spinktel can help you choose the right type of service specific to your business needs.

SIP voice

SIP (Session Initiation Protocol) is the industry standard for businesses making phone calls over the internet, also known as VoIP (Voice Over Internet Protocol).

Not all VoIP services are created equal, some providers host their services in overseas data centres or have under resourced core systems. Spinktel runs a Broadsoft platform which is one of the leaders in the IP communications market. The only thing you need to ensure is you have a high speed internet service or better still a 1:1 guaranteed internet service and compatible hardware. When SIP is configured correctly, you can expect crystal clear voice quality, extra functionality, and a reduction in call costs and service charges when compared to traditional services.

Hosted Voice

Spinktel hosted Voice/phone systems are user-friendly and include a full of a range of features, most of which you probably never thought you’d use. In turn saving your business the time and cost of maintaining an onsite PBX. Our hosted phone systems are fully customised to meet any requirements and support multiple business locations allowing employees to work anywhere at any time. Plug-and-play style technology encompassing multiple options means our hosted phone systems provide the ability to grow with any business at the click of a button.

Fixed Line Services

PSTN Voice lines and ISDN services will be phased out over the coming years. Spinktel specialises in upgrading or replacing your existing hardware in order to keep up with future technologies. Even though the fixed line network will be phased out over the coming years, Spinktel offers a highly competitive rate on voice calls over these networks, while keeping you up to date on any migration plans that are required.

1300/1800 Services

These services remove the hassle that is sometimes associated with moving office phone numbers as they are not bound to any particular telephone exchange.  Spinktel offers a range of competitive rate plans and your bill contains an itemised list of incoming callers that used the service.  This is a great way to track the success of specific marketing campaigns.